Privacy Policy
Your data is protected with 256-bit encryption and never sold to third parties.
Introduction
At Ipsha (Lipsha Fashion), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit ipsha.com, shop online, or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
02 Information We Collect
Personal Information
- Name, email address, phone number, and shipping address when you create an account or place an order
- Payment details (processed securely via Razorpay / COD — we never store full card numbers)
- Profile image, if you choose to upload
Automatically Collected
- Device information, IP address, browser type, and pages visited
- Cookies and similar technologies for preferences and analytics (see Cookies section)
- Order history, cart items, and wishlist for personalization
03 How We Use Your Information
- To process and fulfil orders, including delivery via courier partners
- To create and manage your account and provide customer support
- To improve our website, products, and marketing (personalized recommendations)
- To send order updates via Email / SMS / WhatsApp (you can opt-out of marketing)
- To prevent fraud and comply with legal obligations
04 Cookies & Tracking
We use cookies to keep you logged in, remember your cart, and analyze traffic via tools like Google Analytics. You can disable cookies in your browser settings, but some features (e.g., cart, login) may not work properly.
06 Data Security & Retention
Your data is protected with industry-standard encryption, secure servers, and limited access controls. We retain order data for 5 years for legal / tax purposes, and account data until you delete your account.
07 Your Rights (India DPDP Act)
You have the right to access, correct, or delete your personal data. You can:
- Update your profile at Account → Profile
- Request data export or deletion by emailing support@ipsha.com
- Unsubscribe from marketing emails via the link in every email
We will respond to verified requests within 30 days.
08 Contact Us
Questions about this policy? Contact our Grievance Officer:
Effective date: 01 Jan 2026 • If we update this policy, we will notify you via email or a notice on our website.